These Instructor Terms were last updated March 8, 2023.
As an instructor, you are contracting directly with UIPM Singapore LLP. a company incorporated in Singapore with Company Registration Number T19LL1724K, located at 111, North Bridge Road, #21-01, Peninsula Plaza, Singapore 179098. regardless of whether another UIPM subsidiary facilitates payments to you. Hereafter UIPM Singapore LLP, will be called ‘UIPM Academy’, and Instructor, will be called ‘Instructor’.
1. Instructor Obligations
As an instructor, you are responsible for all content that you post or upload, including lectures, quizzes, coding exercises, practice tests, assignments, resources, answers, course landing page content, labs, assessments, announcements and other relevant content related to the courses that you are providing (“Submitted Content“).
You represent and warrant that:
- You will provide and maintain accurate account information.
- Your Submitted Content will not infringe or misappropriate any third party’s intellectual property rights.
- You have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and
- You will ensure a quality of service that corresponds with the standards of your industry and instruction services in general.
You warrant that you will not:
- post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libellous content or information.
- post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user.
- use the Services for business other than providing tutoring, teaching, and instructional services to students.
- engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording.
- frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services.
- impersonate another person or gain unauthorized access to another person’s account.
- interfere with or otherwise prevent other instructors from providing their services or content; or
- abuse UIPM Academy resources, including support services.
2. License to UIPM Academy
You grant UIPM Academy the rights to offer and market your Submitted Content. This includes the right to add captions to Submitted Content to ensure accessibility. You also authorize UIPM Academy to sublicense these rights to your Submitted Content to third parties, including to students directly and through third parties such as resellers, distributors, affiliate sites, deal sites, and paid advertising on third-party platforms.
Unless otherwise agreed, the Instructor cannot removed any or all portion of your Submitted Content from the Services. You can only do so only after receiving explicit approval from UIPM Academy via email to do so. UIPM Academy, need to be sure that the Students who have paid for the course will be able to continue to view and continue their learning from the course base on the Terms set for the course. However, (1) rights given to students before the Submitted Content’s removal will continue in accordance with the terms of those licenses (including any grants of lifetime access), and (2) UIPM Academy’s right to use such Submitted Content for marketing purposes shall survive termination.
We may record and use all or any part of your Submitted Content for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant UIPM Academy permission to use your name, likeness, voice, and image in connection with the offering, delivering, marketing, promoting, demonstrating, and selling of the Services, your Submitted Content, or UIPM Academy’s content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.
3. Quality Standards
3.1 Quality Policies
You agree to abide by UIPM Academy’s content quality standards or policies prescribed by UIPM Academy from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to UIPM Academy’s approval, which we may grant or deny at our sole discretion.
We reserve the right to remove content, suspend pay-outs, and/or ban instructors for any reason at any time, without prior notice, including in cases where:
- content falls below our quality standards or has a negative impact on the student experience.
- an instructor engages in behaviour that might reflect unfavourably on UIPM Academy or bring UIPM Academy into public disrepute, contempt, scandal, or ridicule.
- an instructor engages the services of a marketer or other business partner who violates UIPM Academy’s policies.
- an instructor uses the Services in a way that constitutes unfair competition, such as promotion of their off-site business in a way that violates UIPM Academy’s policies; or as determined by UIPM Academy in its sole discretion.
3.2 Co-Instructors and Teaching Assistants
The UIPM Academy platform allows you, the Instructor, to add other users as co-instructors or teaching assistants for Submitted Content that you manage, and you are required to be responsible, taking such actions. By adding a co-instructor or teaching assistant, you understand that you are authorizing them to take certain actions that can affect your UIPM Academy account and Submitted Content. Violations of UIPM Academy’s terms and policies by your co-instructor or teaching assistant may also impact your UIPM Academy account and Submitted Content. UIPM Academy is not able to advise on any questions or mediate any disputes between you and such users. If your co-instructors have an assigned revenue share, their share will be paid out of your earned revenue share based on the ratios you have specified in your Course Management settings as of the date of the purchase.
3.3 Relationship to Other Users
Instructors don’t have a direct contractual relationship with students, so the only information you’ll receive about students is what is provided to you through the Services. You agree that you will not use the data you receive for any purpose other than providing your services to those students on the UIPM Academy platform and that you won’t solicit additional personal data or store students’ personal data outside the UIPM Academy platform. You agree to indemnify UIPM Academy against any claims arising from your use of students’ personal data.
3.4 Anti-Piracy Efforts
We put best practices to help protect your Submitted Content from unauthorized use. However, UIPM Academy shall not be liable for any unauthorised use that may occur. You, the Instructor agree explicitly to this clause, and will not hold UIPM Academy liable at all, whatsoever, for any unauthorised use that may occur.
4.1 Price Setting
When creating Submitted Content available for purchase on UIPM Academy platform, you will be prompted to select a base price (“Base Price“) for your Submitted Content from a list of available price tiers. Alternatively, you may choose to offer your Submitted Content for free. As a premium instructor, you will also be given the opportunity to participate in certain promotional programs under the terms of our Promotions Policy (“Promotional Programs“).
If you do not opt to participate in any Promotional Programs, we will list your Submitted Content for the Base Price or the closest local or mobile app equivalent (as detailed below). If you opt to participate in a Promotional Program, we may set a different discounted price or list price for your Submitted Content as described in the Promotions Policy.
When a student purchases using a foreign currency, we will convert the relevant Base Price or Promotional Program price into the student’s applicable currency using a system-wide foreign currency conversion rate set by UIPM Academy. We reserve the right to update the currency conversion rate at any time.
You give us permission to share your Submitted Content for free with our employees, with selected partners, and in cases where we need to restore access to accounts who have previously purchased your Submitted Content. You understand that you will not receive compensation in these cases.
4.2 Transaction Taxes
If a student purchases a product or service in a country that requires UIPM Academy to remit national, state, or local sales or use taxes, value-added taxes (VAT), or other similar transaction taxes (“Transaction Taxes“), under applicable law, we will collect and remit those Transaction Taxes to the competent tax authorities for those sales. We may increase the sale price at our discretion when we determine that such taxes may be due. For purchases through mobile applications, applicable Transaction Taxes are collected by the mobile platform (such as Apple’s App Store or Google Play).
4.3 Promotional Programs
UIPM Academy offers several optional marketing programs (Promotional Programs) in which you can choose to participate, as detailed in our Promotions Policy. These programs can help increase your revenue potential on UIPM Academy by finding the optimal price point for your Submitted Content and offering them through subscription collections.
There is no up-front cost to participate in these programs, and you can modify your participation status at any time, though changes you make will not apply to currently active campaigns and certain programs may have additional requirements on termination.
5.1 Revenue Share
When a student purchases your Submitted Content, we calculate the gross amount of the sale as the amount actually received by UIPM Academy from the student (“Gross Amount“). From this, we subtract any Transaction Taxes, any mobile platform fees applied to mobile provider checkout sales, a 3.5 to 4% service and processing fee for any non-mobile provider checkout sales, and any amounts paid to third parties in connection with the Promotional Programs to calculate the net amount of the sale (“Net Amount“).
If you have not opted into any of UIPM Academy’s optional Promotional Programs, and except for sales through instructor-generated coupon codes or course referral links as described below, your revenue share will be 50% of the Net Amount less any applicable deductions. In the event of a student requesting a refund, we will reverse your revenue share for such student revenue share and this refunded amount will be deducted from your earnings. If we change this payment rate, we will provide you 30 days’ notice using prominent means, such as via email or by posting a notice through our Services.
If you opt into any of the Promotional Programs, the relevant revenue share may be different and will be as specified in the Promotions Policy.
UIPM Academy makes all instructor payments in Singapore Dollars (SGD) dollars regardless of the currency with which the sale was made. UIPM Academy is not responsible for your foreign currency conversion fees, wiring fees, or any other processing fees that you may incur. Your revenue report will show the sales price (in local currency).
5.2 Instructor Coupons and Course Referral Links
The UIPM Academy platform allows you to offer coupon codes and referral links to certain items of your Submitted Content to students at a discount, at UIPM Academy’s current price, or for free, as permitted within the Services. These coupon codes and referral links are subject to limits, and you may not sell them on third-party websites or otherwise offer them in exchange for compensation.
Where a student applies your coupon code or referral link at checkout, your revenue share will still be 50% of the Net Amount less any applicable deductions and discounts stated in the coupon. Again, in the event of a refund, your earnings will be reversed and removed from your account.
The Instructor can request these coupon codes with UIPM Academy, whenever the Instructor wishes or with the agreed Promotions with UIPM Academy.
5.3 Receiving Payments
For us to pay you in a timely manner, you must own a PayPal, Local Bank Account in your Country in good standing and must keep us informed of the correct email associated with your account. We reserve the right to withhold payments or impose other penalties if we do not receive proper identifying information or tax documentation from you. You understand and agree that you are ultimately responsible for any taxes on your income.
Depending on the applicable revenue share model, payments will be made within 21 days after each closing month.
We reserve the right not to pay out funds in the event of identified fraud, violations of intellectual property rights, or other violations of the law.
You acknowledge and agree that students have the right to receive a refund, as detailed in the Terms & Conditions. Instructors will not receive any revenue from transactions for which a refund has been granted under the Terms & Conditions.
If a student asks for a refund after we have paid the relevant instructor payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the instructor or (2) where no further payments are due to the instructor or the payments are insufficient to cover the refunded amounts, require the instructor to refund any amounts refunded to students for the instructor’s Submitted Content.
While you are a published instructor and subject to the requirements below, you may use our trademarks where we authorize you to do so.
- only use the images of our trademarks that we make available to you, as detailed in any guidelines we may publish.
- only use our trademarks in connection with the promotion and sale of your Submitted Content available on Udemy or your participation on UIPM Academy; and
- immediately comply if we request that you discontinue use.
You must not:
- use our trademarks in a misleading or disparaging way;
- use our trademarks in a way that implies that we endorse, sponsor, or approve of your Submitted Content or services; or
- use our trademarks in a way that violates applicable law or in connection with an obscene, indecent, or unlawful topic or material.
7. Deleting Your Account
If for some reason, you wish to delete your Instruction account with us, please send us an email at info@uipmacademy and please state the reasons for your action. We wish to serve our instructors in the best possible manner. We’ll use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your account. You understand that if students have previously enrolled in your Submitted Content, your name and that Submitted Content shall remain accessible to those students after your account is deleted. If you need help or encounter difficulty, you can contact us via email support at ‘firstname.lastname@example.org’
8. Miscellaneous Legal Terms
8.1 Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and UIPM Academy reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.
Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.
8.3 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
The following sections shall survive the expiration or termination of these Terms: Sections 2 (License to UIPM Academy), 3.3 (Relationship to Other Users), 5.3 (Receiving Payments), 5.4 (Refunds), 7 (Deleting Your Account), and 8 (Miscellaneous Legal Terms).
8.5 Limitation of Liability
The UIPM Academy Website is provided “as is” and on an “as available” basis. UIPM Academy uses best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the UIPM Academy Website or Facilities will be free of defects and/or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of the information, compatibility, and satisfactory quality.
We accept no liability for any disruption or non-availability of the UIPM Academy Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, server failure, power failure, natural events, acts of war or legal restrictions, and censorship.
We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the UIPM Academy Website or any information contained therein. You should be aware that you use the UIPM Academy Website and its Content at your own risk.
9. How to Contact Us
The best way to get in touch with us is to contact us via email at ‘ email@example.com ’. We’d love to hear your questions, concerns, and feedback about our Services.